Research & Development (R&D) Service
At TELALED, we offer integrated R&D services that transform innovative visions into technological solutions. With 20 years of applied research expertise, we develop custom LED displays that combine international certifications (CE/FCC/UL) with technologies such as flexible displays and intelligent control systems. Our multidisciplinary team of 50+ engineers conducts rigorous climatic tests (-30°C ~ +60°C) and accelerated validation cycles, ensuring solutions with a durability exceeding 50,000 hours. From design to after-sales, we integrate 3D simulation software with 24/7 technical support, creating complete ecosystems that increase operational efficiency in 40%.
TELALED's R&D Capabilities
Technological Integration
We combine the latest LED technologies with unique product designs and innovative aesthetics.
Multidisciplinary Team
We have 15+ PhDs and masters specialized in software, electromechanics and photonics, ensuring technically robust solutions.
Smart Customization
We apply 20 years of industrial know-how to design tailor-made solutions, considering specific environments and international standards.
Why Choose TELALED?
Specialized Consulting
Our technical team will analyze your project free of charge.
360° Solution
From design to installation, all in one place.
Extended Warranty
Up to 5 years for your peace of mind.
🔧 Our Step-by-Step Process
#1 Initial Consultation
> Contact via WhatsApp/email within 1 business hour
> Technical requirements survey
#2 Project Creation
> Designers + engineers dedicated to your case
#3 Customized Proposal
> 3D Render + Recommended Products List
#4 Customer Approval
> Online meetings for fine-tuning
#5 Rapid Production
> Manufacturing in 15-30 days (urgent? Ask us!)
#6 Quality Testing
> Test report sent before shipping
#7 Global Logistics
> Real-time tracking
#8 Installation Support
> Video guides + remote assistance
#9 Priority Maintenance
> Spare parts available worldwide
After-sales service
Multiple support methods: Phone/Email/Live Chat support
We offer a comprehensive 3-year warranty with free lifetime maintenance, covering material and manufacturing defects. We answer technical calls 24/7 via phone, email, and live chat, resolving issues remotely within 4 hours. We provide immediate spare parts (extra 5% included in delivery) and free operation/maintenance training. For large projects, we provide:
- Priority service with a 2-hour SLA for emergencies
- Biannual preventive inspections with detailed reports
- Free software updates for 10 years
Need support? We're available 24/7/365!
Our team offers 24/7 remote technical support, including guided installation, maintenance training, immediate emergency response, and system updates. With certified experts and comprehensive online resources, we ensure the continuous operation of your LED display.
Need Support Now?